Subscription Terms

1. Plans & Pricing

StudyVector offers Free access, Premium membership, and a seasonal Exam Pass. A lower-cost Pro plan may be added when its checkout and entitlement rules are production-ready.

• Free: £0 — first 3 days uncapped, then a daily study-time limit designed around roughly 20 questions at a typical pace, plus core practice and progress tools.
• Premium Monthly: £12.99/month — unlimited practice, full Error Log, spaced mistake reviews, tutor support where live, exam feedback, adaptive learning paths, and priority support.
• Annual Premium: £79.99/year — Premium access for 12 months, paid upfront.
• Exam Pass: £29.99 one-time — Premium access until 30 June 2026, no recurring subscription and no automatic renewal.

All prices are shown in GBP. Any taxes will be handled in line with applicable law at checkout where required.

2. Billing

• Premium Monthly renews monthly unless cancelled before renewal.
• Annual Premium is paid upfront for 12 months and renews only as shown at checkout.
• Exam Pass is a one-time payment for access until 30 June 2026 and does not renew automatically.
• Payments are charged in advance for the selected billing period.
• Payments are processed securely by Stripe. We do not store your full card details.
• Renewal behaviour is shown at checkout before payment.
• If a payment fails, we may retry the charge and notify you. Continued payment failure may result in loss of paid access or downgrade to Free.

3. Trials & Introductory Offers

If we offer a free trial or introductory pricing, the details will be shown clearly at checkout. Unless stated otherwise, once the trial or introductory period ends your selected paid membership will begin automatically at the standard rate for the billing option you chose, unless you cancel beforehand.

4. Cancellation

• You may cancel a recurring paid membership at any time from your account dashboard or by contacting us.
• Cancellation normally takes effect at the end of your current billing period. You will keep paid access until that period ends.
• After cancellation, your account will revert to the Free plan unless you start a new paid membership.
• We do not charge cancellation fees.
• Exam Pass and other fixed-term plans do not need cancelling because they do not renew automatically.

5. Refund Policy

• First paid purchases have a 7-day refund window. If StudyVector does not feel useful in your first 7 days, email us and we will refund your first payment.
• For Exam Pass, if you complete 5 daily missions in your first 7 days and still do not have a clearer view of what to revise next, email us for a refund.
• Refunds for renewals or later billing periods are not usually provided because you can cancel before the next renewal date.
• If a refund is approved, it will be returned to the original payment method where possible.
• To request a refund, email hello@studyvector.co.uk with your account email and a short explanation of the issue.

6. Statutory cancellation rights

These refund terms are in addition to your statutory rights. For UK consumers, some online purchases have a 14-day cancellation period. StudyVector access starts immediately after checkout when you choose instant access. Where the checkout flow asks you to agree to immediate digital access, you may lose or limit the statutory cancellation right for digital content once access starts. If a paid service has already started during any cancellation period, any refund may be reduced to reflect access already provided, where the law allows.

Nothing in these terms limits your rights where digital content or services are faulty, not as described, or otherwise protected by mandatory consumer law.

7. Plan Changes

You may upgrade or downgrade your membership through your account dashboard. Where supported, changes may take effect immediately or from the next renewal date depending on the billing setup in place at the time. Any pricing or timing shown during the change flow will apply.

8. Pricing Changes

We may update our pricing, membership structure, or available billing options from time to time. If a change affects your existing paid membership, we will give reasonable notice in advance by email or through your account before it takes effect. If you do not want to continue, you may cancel before renewal.

9. Access to Paid Features

Paid memberships give access to the features included in the selected plan for the duration of the active billing period. We may improve, update, or adjust features over time as the platform develops, provided the overall nature of the membership remains materially consistent.

10. Contact

For billing or membership enquiries, email hello@studyvector.co.uk.