Blue Ocean Strategy
Blue Ocean Strategy is
a business strategy book that promotes a systematic approach "for making
the competition irrelevant." The authors, W.Chan Kim and Renée
Mauborgne, are professors of Strategy and Management at INSEAD ( is an
international graduate business school and research institution with
campuses in France and in Singapore). A core idea is to create a leap in
value for both the company and its buyers by breaking the
differentiation/low cost trade-off and to align product value and profit
propositions.
Blue Ocean Strategy is
the result of a decade-long study of 150 strategic moves spanning more
than 30 industries over a period of 120 years (1880-2000). In addition
to retrospective case studies, the book offers theoretical approaches
and practical tools to create and capture "blue oceans" of uncontested
market space ripe for growth. Kim and Mauborgne argue that tomorrow’s
leading companies will succeed not by battling competitors, but by
creating these “blue oceans”.
This best seller sold
more than a million copies in its first year of publication and is being
published in 39 languages.
The Six Principles of
Blue Ocean Strategy
General Concept of
Blue Ocean Strategy
The metaphor of red and
blue oceans describes the market universe. Red oceans are all the
industries in existence today—the known market space. In the red oceans,
industry boundaries are defined and accepted, and the competitive rules
of the game are known. Here companies try to outperform their rivals to
grab a greater share of product or service demand. As the market space
gets crowded, prospects for profits and growth are reduced. Products
become commodities or niche, and cutthroat competition turns the red
ocean bloody. Hence, the term red oceans.
Blue oceans, in
contrast, denote all the industries not in existence today—the unknown
market space, untainted by competition. In blue oceans, demand is
created rather than fought over. There is ample opportunity for growth
that is both profitable and rapid. In blue oceans, competition is
irrelevant because the rules of the game are waiting to be set. Blue
ocean is an analogy to describe the wider, deeper potential of market
space that is not yet explored.
The corner-stone of
Blue Ocean Strategy is 'Value Innovation'. A blue ocean is created when
a company achieves value innovation that creates value simultaneously
for both the buyer and the company. The innovation (in product, service,
or delivery) must raise and create value for the market, while
simultaneously reducing or eliminating features or services that are
less valued by the current or future market. The authors critique
Michael Porter's idea that successful business are either low-cost
providers or niche-players. Instead, they propose finding value that
crosses conventional market segmentation and offering value and lower
cost.
This idea was
originally proposed by Prof. Charles W. L. Hill from Michigan State
University in 1988. Prof. Hill claimed that Porter's model was flawed
because differentiation can be a means for firms to achieve low cost.
Prof. Hill proposed that a combination of differentiation and low cost
may be necessary for firms to achieve a sustainable competitive
advantage.
Many others have
proposed similar strategies. For example, Swedish professors Jonas
Ridderstrale and Kjell Nordstrom in their 1999 book "Funky Business"
follow a similar line of reasoning. For example, "competing factors" in
Blue Ocean Strategy are similar to the definition of "finite and
infinite dimensiones" in Funky Business. Just as Blue Ocean Strategy
claims that a Red Ocean Strategy does not guarantee success, Funky
Business explained that "Competitive Strategy is the route to nowhere".
Funky Business argues that firms need to create "Sensational
Strategies". Just like Blue Ocean Strategy, a Sensational Strategy is
about "playing a different game" according to Ridderstrale and
Nordstrom. Ridderstrale and Nordstrom also claim that the aim of
companies is to create temporary monopolies. Kim and Mauborgne explain
that the aim of companies is to create blue oceans, that will eventually
turn red. This is the same idea expressed in the form of an analogy.
Ridderstrale and Nordstrom also claimed in 1999 that "in the slow-growth
1990s overcapacity is the norm in most businesses". Kim and Mauborgne
claim that blue ocean strategy make sense in a world that supply exceeds
demand.
Preceding work
The contents of the
book are based on more than fifteen years of research and a series of
Harvard Business Review articles as well as academic articles on various
dimensions of the topic.
Kim and Mauborgne
studied about one hundred fifty strategic moves made from 1880-2000 in
more than thirty industries and closely examined the relevant business
players in each . They analyzed the winning business players as well as
the less successful competitors. Studied industries included hotels,
cinemas, retail stores, airlines, energy, computers, broadcasting,
construction, automotive and steel. They searched for convergence among
the more and less successful players. Divergence across the two groups
was also studied to discover the common factors leading to strong growth
and the key differences separating those winners from the mere survivors
and the losers. Kim and Mauborgne defined a consistent and common
pattern across all the seemingly idiosyncratic success stories and first
called it value innovation, and then Blue Ocean Strategy.
Research results were
first published in 1997 in a Harvard Business Review article by Kim and
Mauborgne titled "Value Innovation: The Strategic Logic of High Growth".
The ideas, tools and frameworks were tested and refined over the years
in corporate practice in Europe, the United States and Asia and
presented in the following eight additional articles, before being
published in the form of a book in 2005.
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1997. "Fair
Process: Managing in the Knowledge Economy". Harvard Business Review
75, January-February, 102-112.
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1998. Procedural
Justice, Strategic Decision Making and the Knowledge Economy."
Strategic Management Journal, April.
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1999. "Creating New
Market Space." Harvard Business Review 77, January-February, 83-93.
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1999. "Strategy,
Value Innovation, and the Knowledge Economy." Sloan Management
Review 40, no.3, Spring.
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2000. "Knowing a
Business Idea When You See One." Harvard Business Review 78,
September-October, 129-141.
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2002. "Charting
Your Company's Future." Harvard Business Review 80, June, 76-85.
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2003. "Tipping
Point Leadership." Harvard Business Review 81, April, 60-69.
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2004. "Blue Ocean
Strategy." Harvard Business Review, October, 76-85.
The name "Blue Ocean
Strategy" was introduced in the Harvard Business Review article
published in October 2004. The book builds on and extends the work
presented in these articles by providing a narrative arc that draws all
these ideas together to offer a unified framework for creating and
capturing blue oceans.
Examples of Blue Ocean
Strategy
Some examples of
companies that may have created new market spaces in the opinion of Kim
and Mauborgne include ;
Recent Application
Examples of Blue Ocean Stratey
Reports of businesses
using Blue Ocean Strategy concepts include:
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Nintendo's Wii: An
example of this strategy is the success of the Nintendo Wii and DS,
which Nintendo designed to target audiences not traditionally known
to play videogames. By simplifying its interface (through a
touchscreen on the DS and motion controls on the Wii) and by
marketing software which is designed to complement daily life rather
than create escapist experiences(games such as Wii sports, Wii fit,
Brain Training) Nintendo has manged to spark greater mainstream
appeal than any previous consoles, news stories have detailed its
appeal to those who have never played video games before. In
addition both the Wii and the DS have faced supply issues throughout
their lifetimes, forcing Nintendo to have to ramp up production
rates repeatedly to try and keep up with demand for its systems.
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Pitney Bowes:
Michael Critelli, the departing CEO of Pitney Bowes, explained how
Pitney Bowes created the Advanced Concept & Technology Group (ACTG),
a unit responsible for identifying and developing new products
outside. Critelli cited ACTG's development of a machine, which
enables people to design and print their own postage from their
desktops, as an example of a blue ocean strategic move.
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Starwood: One group
which has been exploring blue ocean thinking for the past three
years is Starwood Hotels and Resorts. In an interview to INSEAD
Knowledge, Robyn Pratt, Vice President, Six Sigma and Operational
Innovation talks about how they are taking a step by step approach
to implementing the concept.
Blue Ocean
Strategy vs. Competition Based Strategies
Kim and Mauborgne argue
that traditional competition-based strategies (red ocean strategies)
while necessary, are not sufficient to sustain high performance.
Companies need to go beyond competing. To seize new profit and growth
opportunities they also need to create blue oceans.
The authors argue that
competition based strategies assume that an industry’s structural
conditions are given and that firms are forced to compete within them,
an assumption based on what academics call the structuralist view, or
environmental determinism.To sustain themselves in the marketplace,
practitioners of red ocean strategy focus on building advantages over
the competition, usually by assessing what competitors do and striving
to do it better. Here, grabbing a bigger share of the market is seen as
a zero-sum game in which one company’s gain is achieved at another
company’s loss. Hence, competition, the supply side of the equation,
becomes the defining variable of strategy. Here, cost and value are seen
as trade-offs and a firm chooses a distinctive cost or differentiation
position. Because the total profit level of the industry is also
determined exogenously by structural factors, firms principally seek to
capture and redistribute wealth instead of creating wealth. They focus
on dividing up the red ocean, where growth is increasingly limited.
Blue ocean strategy, on
the other hand, is based on the view that market boundaries and industry
structure are not given and can be reconstructed by the actions and
beliefs of industry players. This is what the authors call
“reconstructionist view”. Assuming that structure and market boundaries
exist only in managers’ minds, practitioners who hold this view do not
let existing market structures limit their thinking. To them, extra
demand is out there, largely untapped. The crux of the problem is how to
create it. This, in turn, requires a shift of attention from supply to
demand, from a focus on competing to a focus on value innovation—that
is, the creation of innovative value to unlock new demand. This is
achieved via the simultaneous pursuit of differentiation and low-cost.
As market structure is changed by breaking the value/cost tradeoff, so
are the rules of the game. Competition in the old game is therefore
rendered irrelevant. By expanding the demand side of the economy new
wealth is created. Such a strategy therefore allows firms to largely
play a non–zero-sum game, with high payoff possibilities.
Tools and frameworks
of Blue Ocean Strategy
Blue Ocean Strategy has
introduced a number of practical tools, methodologies and frameworks to
formulate and execute Blue Ocean Strategies, attempting to make creation
of blue oceans a systematic, repeatable process. Some of these are
listed below;
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Basic tools of
Blue Ocean Strategy
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The
strategy canvas
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The Four
Actions framework
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Eliminate-Reduce-Raise-Create Grid
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The initial
litmus test for BOS: focus, divergence, compelling tagline
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Frameworks/methodologies applicable to strategy execution
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Tipping
Point Leadership approach
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Four
Organizational Hurdles framework
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Kingpins
approach, Fishbowl management, atomization
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Hot spots,
cold spots and consigliere approach
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3 E
principles of Fair Process
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Additional
tools/methodologies/frameworks for strategy formulation
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The six paths
framework
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The sequence of
Blue Ocean Strategy
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Buyer Utility map
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Buyer experience
cycle
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The profit model of
Blue Ocean Strategy
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Price corridor of
the mass model
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Four Step
Visualizing Strategy Process
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Pioneer-Migrator
Settler Map
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Three tiers of
noncustomers framework
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Criticisms about Blue
Ocean Modelling
While co-authors,
Professor Kim and and Affiliate Professor Mauborgne, propose approaches
to finding uncontested market space, at the present there are few if any
success stories of companies that applied their theories. This hole in
their data persists despite the publication of Value Innovation concepts
since 1997. A critical question is whether this book and its related
ideas are descriptive rather than prescriptive. The authors present many
examples of successful innovations, and then explain from their Blue
Ocean perspective - essentially interpreting success through their
lenses.
The research process
followed by the authors has been criticized on several grounds. No
control group was used. There is no way to know how many companies
exploiting a blue ocean strategy concept failed. The theory therefore
does not meet the falsifiability criteria in practice. A deductive
process was not followed. The examples in the book are selected to "tell
a winning story".
A whole chapter of the
book explaining what the authors call "Tipping Point Leadership" is
based on a conclusion that the drop in crime in New York city was caused
by a change in policies, actions, and leadership. However, according to
the book Freakonomics, crime rates dropped due to an increase in
abortion rates several years earlier. Crime rates fell simultaneously in
cities other than New York that had not applied what the authors call
Tipping Point Leadership.
Brand and communication
are taken for granted and do not represent a key for success. Kim and
Maubourgne take the marketing of a value innovation as a given, assuming
the marketing success will come as a matter of course.
The book only presents
a snaphot overview of 3 industries: automobiles, computers and movie
theaters.
It is argued that
rather than a theory, Blue Ocean Strategy is an extremely successful
attempt to brand a set of already existing concepts and frameworks with
a highly "sticky" idea. The blue ocean/red ocean analogy is a powerful
and memorable metaphor, which is responsible for its popularity. This
metaphor can be powerful enough to stimulate people to action. However,
the concepts behind the Blue Ocean Strategy (such as the competing
factors, the consumer cycle, non-customers, etc.) are not new. Many of
these tools are also used by Six Sigma practitioners and proposed by
other management gurus.
Articles
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As defined on
the official web-site
http://www.blueoceanstrategy.com/about/about.php
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In Search of
Blue Oceans http://knowledge.insead.edu/BlueOceanStrategy.cfm
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A
conversation with W.Chan Kim and Renee Mauborgne - 2005
http://www.insead.edu/alumni/newsletter/February2005/Interview.pdf
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A
conversation with W.Chan Kim and Renee Mauborgne - 2005
http://www.insead.edu/alumni/newsletter/February2005/Interview.pdf
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(January -
February 1997) "Value Innovation: The Strategic Logic of High
Growth". Harvard Business Review: 103-112. Boston: Harvard
Business School Press.
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(October
2004) "Blue Ocean Strategy". Harvard Business Review: 76-85.
Boston: Harvard Business School Press.
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FORTUNE.
China's Mobile Maestro by Clay Chandler,31 July 2007
http://money.cnn.com/magazines/fortune/fortune_archive/2007/08/06/100156748/index2.htm
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World
Business Interview: Michael Critelli, 9 May 2007
http://www.worldbusinesslive.com/search/article/655150/wb-interview-michael-critelli/
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INSEAD
Knowledge: The Starwood experience
http://knowledge.insead.edu/contents/starwood.cfm
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Towards the
Blue Oceans. CEEMAN Interview with Professor Kim
http://www.ceeman.org/ceeman/File/Interview%20with%20Prof.%20Chan%20Kim.pdf
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Kim, Chan
(2005). Blue Ocean Strategy. Boston: Harvard Business School
Press, 210. ISBN 1591396190.
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Kim, Chan
(2005). Blue Ocean Strategy. Boston: Harvard Business School
Press, 211. ISBN 1591396190.
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Pollard,
Wayne E.. "Blue Ocean Strategy's Fatal Flaw", CMO Magazine,
2005-12-01.
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Multiple
Critiques of Blue Ocean Strategy (2007). Retrieved on
2007-07-19.
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Levitt,
Stephen D. (2005). Freakonomics: A Rogue Economist Explores the
Hidden Side of Everything. New York: Harper Collins, 117-118.
ISBN 0061234001.
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Pollard,
Wayne E.. "Blue Ocean Strategy's Fatal Flaw", CMO Magazine,
2005-12-01.
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